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Online Level 3 Diploma in Telesales Marketing Frequently Asked Questions:

How do I study the course? Online.
Where can I study from? UK or Internationally.
Are there entry requirements? Aged 16 or over with good understanding of English and ICT.
What qualification do I get? A Diploma certificate from iAP and CPD Certification Service.
What can I do with the qualification? Gain entry to higher level courses, or begin working in the sector at entry level.
When can I enrol? At any time.
How long is the course? You have up to one year (365 days) to complete the course. 4 guided study hours in total.

More Information

Would you like to gain an accredited qualification which demonstrates a high level of skill and knowledge? Look no further than this Level 3 Diploma in Telesales Marketing.

Are you someone who works in Telesales or Telemarketing? Maybe you’re a business owner who wants to begin using Telesales to advertise your company? If yes, you should have an understanding of the theory and practice behind successful and customer friendly telesales strategies. This excellent Telesales Marketing course will enable you to define telesales, to encourage and use active listening, to deliver a clear message, to prepare for telesales calls, the advantages and disadvantages of using a call script, and the stages of telesales calls. Transform yourself into a confident and able telesales specialist with this excellent Telesales Marketing course today!

Course consists of the following modules:

  • Defining Telesales.
  • Active Listening.
  • Delivering a Clear Message.
  • Preparing for the Telesales Call.
  • Advantages and Disadvantages of Using a Call Script.
  • The Stages of Telesales Calls.

Assessment method and certification:

At the end of the course, learners will take an online multiple choice question assessment test. This online multiple choice question test is marked automatically so you will receive an instant grade and know whether you have passed the course.

Those who successfully pass this course will be awarded a free e-certificate.

This course is awarded by:

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